Exhibit B Agency - Products & Services Policy
Updated October 31, 2023
1. OVERVIEW Thank you for choosing Exhibit B Agency for your creative and branding needs. The following policies govern the purchase and use of our products and services.
2. PAYMENT Full payment is required before the commencement of any service or product delivery unless otherwise agreed upon in writing.
3. DELIVERY OF SERVICES Upon confirmation of payment, the service will commence as per the description and timeline provided on our website. Exhibit B Agency commits to delivering high-quality services and ensuring client satisfaction.
4. DIGITAL DOWNLOAD DELIVERY For digital products, download links or files will be available after checkout and sent via email to the client upon successful payment. Physical products, if any, will be shipped to the address provided during the checkout process within the stipulated timeframe.
5. REVISIONS Each service package includes a specified number of revisions. Any additional revisions outside of the package may incur extra charges.
6. REFUND POLICY Due to the nature of our services and digital products, all sales are final. Refunds will only be considered in exceptional circumstances and at Exhibit B Agency's sole discretion.
7. INTELLECTUAL PROPERTY Upon full payment, intellectual property rights for designs and content delivered under a service agreement will be transferred to the client. Exhibit B Agency retains the right to showcase any work as part of its portfolio and marketing efforts.
8. TERMINATION Exhibit B Agency reserves the right to terminate a service agreement if a client breaches any terms. In such cases, compensation will be determined based on work completed up to the termination date.
9. CONFIDENTIALITY We are committed to maintaining the confidentiality of our client's information. All materials, data, and personal information shared with us will be safeguarded and will not be disclosed to third parties without prior consent.
10. LIMITATION OF LIABILITY Exhibit B Agency will not be liable for any indirect, incidental, or consequential damages or losses arising out of or in connection with the services or products provided.
11. CHANGES TO THIS POLICY We reserve the right to modify this policy at any time, so please review it periodically. Changes and clarifications will take effect immediately upon posting on the website.
12. CONTACT US For any questions regarding this policy or any of our products and services, please contact us at hello@exhibitbagency.com